This section applies to the Visitors on SproutLoud Websites and the Personal Information we collect and process from each Visitor in the usual course of business, including: advertising our products and services, business development, and recruiting new SproutLoud employees. In this Section, “you” and “your” refer to Visitors.
A. Information Collected About You
(i) Information you provide to us on the Websites or otherwise:
Certain parts of our Websites may ask you to provide Personal Information voluntarily. For example, we may ask you to provide certain Personal Information (such as your name, contact details, company name, profile information) in order to:
(a) sign up as a User on the Engine
(b) sign up to receive marketing content or emails from SproutLoud
(c) apply for employment with SproutLoud
(d) or otherwise submit inquiries to us
We may also collect additional Personal Information in order to service our relationship with you, such as any additional details you submit to us, when you attend our events, take part in surveys, or through other business or marketing interactions we may have with you. You may choose to provide additional information when you communicate with us or otherwise interact with us, and we will keep copies of any such communications for our records.
The Personal Information that you are asked to provide will be made clear to you at the point we ask you to provide your Personal Information. We will also let you know prior to collection whether the provision of the Personal Information is required so that we have the relevant information in the context of the reason we are asking you to provide such information.
(ii) Information we collect automatically through the Websites:
When you visit our Websites, we may also collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered Personal Information under applicable data protection laws.
We receive and store certain types of information whenever you interact with us. SproutLoud and its authorized agents automatically receive and record certain “traffic data” on their server logs from your browser including your IP address, SproutLoud cookie information, and the page you requested. SproutLoud uses this traffic data to help diagnose problems with its servers, analyze trends and administer the website. We may also use this data to better communicate with you based on your interests on our Website.
B. Information Collected Related to California Residents
During the last twelve (12) months, we have collected the following categories of personal information from consumers.
|Type of Identifiers We Collect
|First and last name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address.
|B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
|A name, signature, address, telephone number, employment, employment history.
|C. Internet or other similar network activity.
|Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
|D. Professional or employment-related information
|Current or past job history or performance evaluations
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from form fields which you complete on our website.
- Indirectly from activity on our website (www.sproutloud.com). For example, from website usage details that are collected automatically. In addition, like many companies, we use “cookies” which are small text files a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and to track usage behavior of, for example, the webpages you visit.
- From third parties that assist us in providing certain transactions and services (e.g. hosting), even though it appears that you may not have left our Site.
C. Use of Personal Information
We may use the information we collect through our Websites for a range of reasons, including:
– To operate, improve or maintain our Websites
– To send you information for marketing and sales purposes, in accordance with your marketing preferences or sales requests
– For recruitment purposes if you have applied for a career opening with SproutLoud
– To respond to your online inquiries and requests, and to provide you with information and access to resources or services that you have requested from us
– To manage our Websites and system administration and security
– To improve the navigation and content of our Websites
– To identify any server problems or other IT or network issues
– To compile aggregated statistics about site usage and to better understand the preferences of our Visitors
– To carry out research and development to improve our products and services
– To customize content and layout of the Websites
– To carry out other legitimate business purposes, as well as other lawful purposes
– To comply with all applicable legal requirements
D. Public Information, Third-Party Websites and Vendors, Social Media
Our Websites include social media features that allow you to post content from our Websites to various social media properties, such as Google+, Twitter and Facebook integration widgets. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly.
SproutLoud does not host these features, nor any Personal Information which you may submit to these social media platforms. Your use of these features is at your own risk without any expectation of privacy. Please be sure to review the privacy of such social media properties before using these widgets.
SproutLoud uses third-party technology and services to provide services to SproutLoud to help identify, track and/or monitor Your interactions with our Websites. In each case, when relevant and appropriate according to data security laws, SproutLoud has signed a Data Protection Agreement with such party acting as a Data Processor.
E. Visitor Privacy Choices
You may have certain rights relating to your Personal Information, subject to local data protection law. Whenever you choose to visit our Site, we aim to provide you with choices about how we use your Personal Information. Subject to applicable law, you may obtain a copy of Personal Information we maintain about you. In addition, if you believe that Personal Information we maintain about you is inaccurate, subject to applicable law, you may have the right to request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section below. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information.
- Privacy Rights Specific to California Residents
Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information. This section describes Californians’ rights and explains how California residents can exercise those rights.
Below we further outline specific rights which California residents may have under the California Consumer Privacy Act.
- Right to Access Your Data. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
- Right to Data Portability. You have the right to a “portable” copy of your Personal Information that you have submitted to us. Generally, this means you have a right to request that we move, copy or transmit your Personal Information stored on our servers or information technology environment to another service provider’s servers or information technology environment.
- Right to Delete Your Data. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
- Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have the right not to receive discriminatory treatment by us for exercising your privacy rights conferred by the California Consumer Privacy Act.
If you are a California resident who chooses to exercise your rights, you can:
- Submit a request via email to [email protected] [or via the online portal], or
- Call (877) 757-3727 to submit your request.
You may also designate an agent to exercise your privacy rights on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.
- Our Response to Your Request
Upon receiving your request, we will confirm receipt of your request by sending you an email or returning your call. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, listed below, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
- Privacy Rights Specific to European Union Residents
The European Union’s General Data Protection Regulation (“GDPR”), and corresponding legislation in the United Kingdom and Switzerland, provide European, Switzerland and United Kingdom residents with certain rights in connection with Personal Information you have shared with us. If you are resident in the European Economic Area, you may have the following rights:
- The right of access. You have the right to request a copy of your Personal Information which we hold about you.
- The right of correction. You have the right to request correction or changes of your Personal Information if it is found to be inaccurate or out of date.
- The right to withdraw consent. You have the right to withdraw a previously given consent for processing your Personal Information for a specific purpose.
- The right to be forgotten. You have the right to request us, at any time, to delete your Personal Information from our servers and to erase your Personal Information when it is no longer necessary for us to retain such data. Note, however, that deletion of your Personal Information will likely impact your ability to use our services.
- The right to object (opt-out). You have the right to opt-out of certain uses of your Personal Information, such as direct marketing, at any time.
- The right to data portability. You have the right to a “portable” copy of your Personal Information that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your Personal Information stored on our servers or information technology environment to another service provider’s servers or information technology environment.
- The right to refuse to be subjected to automated decision making, including profiling. You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
- The right to lodge a complaint with a supervisory authority. You have the right to lodge complaints about our data processing activities by filing a complaint with us or with the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
You may exercise any of the rights described in this section by sending an email to [email protected]. Please note that we may ask you to verify your identity and request before taking further action on your request. We may respond to your request by letter, email, telephone or any other suitable method.